An International Foundation for Digital Competences (IFDC) has introduced VeriSM™ Foundation training & certification – a service management approach specifically developed to support organizations to succeed in the world of digital services. VeriSM™ foundation model shows how organizations can adopt a range of management practices in a flexible way to deliver the right products or services on time to their consumers.
Its approach depends upon the type of business you are in, the size of your organization, your business priorities, your organizational culture and even the nature of the individual project or services. Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.
Benefits of VeriSM™ Foundation training & certification:
After the successful completion of this course, one would be able to:
- Successfully deliver service management for the digital age
- Drive internal engagement and at the same time would be able to make adequate changes that matter most to the customer
- Execute service management that could well enhance the value to your business, and will help in making your business more appreciated in the marketplace
- Deliver new and fresh service management and product development practices that always give priority to your business
- Decide and opt for various practices that could well help in establishing an ideal Target Operating Model, based upon the business situation